HealthCare Associates Incorporated (HCA) Story

Our Story

HealthCare Associates, Inc. was founded in 1994 and is located in Alexandria, VA. Since being founded, we have serviced a wide variety of clients with varied products, including self-pay/early out projects, legacy computer conversion projects, specific carrier intervention projects, and first party collection services with measurable success.

The HealthCare Associates team has a combined 235 years of experience in patient accounting and our employees are required to have previous patient experience in a facility or physician practice, thus ensuring a deep understanding of the complex needs of healthcare facilities and their patients.

Our fully customized solutions meet each hospital’s unique needs and keep each organization running at optimum efficiency. We make the repayment process clear for patients, and understand that our success comes from the achievement of our clients’ goals and objectives.

HealthCare Associates, Inc. was founded in 1994 and is located in Alexandria, VA. Since being founded, we have serviced a wide variety of clients with varied products, including self-pay/early out projects, legacy computer conversion projects, specific carrier intervention projects, and first party collection services with measurable success.

The HealthCare Associates team has a combined 235 years of experience in patient accounting and our employees are required to have previous patient experience in a facility or physician practice, thus ensuring a deep understanding of the complex needs of healthcare facilities and their patients.

Our fully customized solutions meet each hospital’s unique needs and keep each organization running at optimum efficiency. We make the repayment process clear for patients, and understand that our success comes from the achievement of our clients’ goals and objectives.

THE HCA DIFFERENCE

Experienced professionals dedicated to your success

Deep Expertise and Experience

While many outsourced vendors are staffed by individuals with no prior experience and minimal training, we require every call center employee to have prior hospital or physician office experience.

Tailored Solutions for Optimal Efficiency

We employ a patient-centric approach to protect our client’s reputation and deliver the highest quality customer service that preserves the patient relationship and drives revenue for our Healthcare partners.

Highly Trained in Privacy and Compliance

We constantly strive to improve our processes and procedures to ensure maximum compliance with privacy laws, all pertinent rules and regulations, and client guidelines.