About HealthCare Associates, Inc.
Experienced professionals dedicated to your success
Our Story
HealthCare Associates, Inc. is a leading provider of revenue cycle management solutions that include first party collection and special projects services for hospitals and healthcare providers of all sizes. Our fully customized solutions meet each hospital’s unique needs and keep each organization running at optimum efficiency. We make the repayment process clear for patients, and understand that our success comes from the achievement of our clients’ goals and objectives.
HCA was founded in 1994 and is located in Alexandria, VA. Since being founded, we have serviced a wide variety of clients with varied products, including self-pay/early out projects, legacy computer conversion projects, specific carrier intervention projects, and first party collection services with measurable success. The HealthCare Associates team has a combined 235 years of experience in patient accounting and our employees are required to have previous patient experience in a facility or physician practice, thus ensuring a deep understanding of the complex needs of healthcare facilities and their patients.
The HCA Difference
We constantly strive to improve our processes and procedures to ensure maximum compliance with privacy laws, all pertinent rules and regulations, and client guidelines. Our team is highly trained in privacy and compliance to ensure that we achieve your performance goals while maintaining a sensitive and compassionate approach. We employ a patient-centered approach to protect our client’s reputation and deliver the highest quality customer service that preserves patient relationships and drives revenue for our healthcare partners.